Privacy Policy
Welcome to SmartGen Technologies Private Limited operates www.myprofessor.in website which provides
the mobile application 'MyProfessor'.
We value your confidence and SmartGen Technologies abide by ethical standards in collection, use and
safe guarding any personal information provided by you. The personal collection that we collect are
used for providing and improving the service.
This privacy policy governs your use of the application 'MyProfessor - The EdVantage App'
(Application), www.myprofessor.in ('Website') and the other associated applications, products,
websites and services managed by the company.
Please read this privacy policy ('Policy') carefully before using the Application, Website, our
services and products, along with the Terms of Use ('ToU') provided on the application and the
Website. Your use of the website, application, or services in connection with the application,
Website or products ('Services'), or registrations with us through any modes or usage of any
products including through SD cards, tablets or other storage/transmitting device shall signify your
acceptance of this Policy and your agreement to be legally bound by the same.
If you do not agree with the terms of this Policy, do not use the website, application our products
or avail any of our services.
You are solely responsible for evaluating the accuracy and completeness of any content appearing on
the Website www.myprofessor.in does not make any representations or warranties in relation to the
content appearing on the Website and Application. In particular, SmartGen does not make any
representations or warranties regarding the accuracy, timeliness or completeness of the content.
SmartGen Technologies Put Ltd will not be responsible for any loss or damage caused by relying on
the content contained in the Website and Application. Any person or entity that relies on
information contained herein does so at his or her own risk.
Privacy
At MyProfessor, we take your privacy seriously and are committed to protecting your data. This
Privacy Policy describes how we gather, process, and use your information. Also, it describes how
you can manage your information. By navigating our website and application, you agree to the data
practices described here.
If you have questions about this Privacy Policy, please do not hesitate to contact us at
privacypolicy@myprofessor.in.
WHAT INFORMATION DO WE COLLECT?
We collect your data in four different ways: through your browsing of our website, by your filling
forms with your personal information, by applying for a position via our website's Join Us page, and
by contacting us using the form on our website and application Contact Us page.
We may use the information to contact you from time to time, to provide you with the Services,
important information, required notices and marketing promotions. We will ask you when we need more
information that personally identifies you (personal information) or allows us to contact you.
We will not differentiate between who is using the device to access the Application, Website or
Services or products, so long as the log in/access credentials match with yours. In order to make
the best use of the Application / Website / Services / products and enable your information to be
captured accurately on the Application / Website / Services / products, it is essential that you
have logged in using your own credentials.
We will, at all times, provide the option to you to not provide the Personal information or sensitive
personal information, which we seek from you. Further, you shall, at any time while using the
Application / Services / Products, also have an option to withdraw your consent given earlier to us
to use such Personal Information or Sensitive Personal information. Such withdrawal of the consent
is required to be sent in writing to us at the contact details provided in this Policy below. In
such event, however, the company fully reserves the right not to allow further usage of the
application or provide any Services / Products there under to you.
Automatically Collected Information:
In addition, the Application / products / Services may collect certain information automatically,
including, but not limited to the type of mobile device you use, your mobile devices unique device
ID, the IP address of your mobile device, your mobile operating system, the type of mobile internet
browsers you use, and information about the way you use the Application / Services / Products. As is
true of most in addition, the Application / Products / Services may collect certain information
automatically, including, but not limited to, the type of mobile device you use, your mobile devices
unique device ID, the IP address of your mobile device, your mobile operating system, the type of
mobile internet browsers you use, and information about the way you use the Application / Services /
Products. As is true of most mobile applications, we also collect other relevant information as per
the permissions that you provide.
We use an outside credit card processing company to bill you for goods and services. These companies
do not retain, share, store or use personally identifiable information for any other purpose.
Use of your Personal Information:
We use the collected information to analyse trends, to conduct research, to administer the
Application / Services and Products, to learn about each users learning patterns and movements
around the Application / Services and Products and to gather demographic information and usage
behaviour about our user base as a whole. Aggregated and individual, anonymized and non-anonymized
data may periodically be transmitted to external service providers to help us improve the
application, products and our services. We will share your information with third parties only in
the ways that are described below in this Policy.
We may use the individual data and behavior patterns combined with personal information to provide
you with personalized content, and better your learning objectives. Third parties provide certain
services which we may use to analyse the data and information to personalize, drive insights and
help us better your experience or reach out to you with more value added applications, products,
information and services. However, these third party companies do not have any independent right to
share this information. We do not sell, trade or rent your information to any third party unless, we
have been expressly authorized by you either in writing or electronically to do so. We may at times
provide aggregate statistics about our customers, traffic patterns, and related site information to
reputable third parties, however this information when disclosed will be in an aggregate form and
does not contain any of your Personally identifiable information.
MyProfessor will occasionally send email notices and contact you to communicate about our services,
products and benefits, as they are considered an essential part of the Services / Products you have
chosen.
We may disclose information:
- As required by law, such as to comply with a subpoena, or similar legal process;
- To enforce applicable ToU, including investigation of potential violations thereof;
- When we believe in good faith that disclosure is
- As required by law, such as to comply with a subpoena, or similar legal process;
- To enforce applicable ToU, including investigation of potential violations thereof;
- When we believe in good faith that disclosure is necessary to protect our rights, protect your
safety or the safety of others, investigate fraud, address security or technical issues or
respond to a government requires,
- With our trusted services providers who work on our behalf, do not have an independent use of
the information we disclose to them, and have agreed to adhere to the rules set forth in this
Policy;
- To protect against imminent harm to the rights, property or safety of the Application / Website
/ SmartGen Technologies private limited or its users or the public as required or permitted by
law;
- With third party service providers in order to personalize the Application / Website / Services
/ Products for a better user experience and to perform behavioral analysis;
- Any portion of the information containing personal data relating to minors provided by you shall
be deemed to be given with the consent of the minor's legal guardian. Such consent is deemed to
be provided by your registration with us.
Access to your personal Information:
We will provide you with the means to ensure that your personal information is correct and current.
If you have filled out a user profile, we will provide an obvious way for you to access and change
your profile from our Application / Services / Website / Products. We adopt reasonable security
measures to protect your password from being exposed or disclosed to anyone.
Cookies:
We send cookies (small files containing a string of characters) to your computer, thereby uniquely
identifying your browser. Cookies are used to track your preferences, help you login faster, and
aggregated to determine user trends. This data is used to improve our offerings, such as providing
more content in areas of greater interest to a majority of users.
Most browsers are initially set up to accept cookies, but you can reset your browser to refuse all
cookies or to indicate when a cookie is being sent. Some of our features and services may not
function properly if your cookies are disabled.
Links:
We may present links in a format that enables us to keep track of whether these links have been
followed. We use this information to improve our customized content. Clicking on links may take you
to sites outside our domain. We are not responsible for the privacy practices of other web sites. We
encourage our users.
We may present links in a format that enables us to keep track of whether these links have been
followed. We use this information to improve our customized content. Clicking on links may take you
to sites outside our domain. We are not responsible for the privacy practices of other web sites. We
encourage our users to be aware when they leave our site to read the privacy statements of each and
every web site that collects personally identifiable information. This privacy Policy applies solely
to information collected by our website.
Alerts:
We may alert you by email or phone (through sms / call) to inform you about new service offerings or
other information which we feel might be useful for you.
Public forums:
When you use certain features on our website like the discussion forums and you post or share your
personal information such as comments, messages, files, photos, will be available to all users, and
will be in the public domain. All such sharing of information is done at your own risk. Please keep
in mind that if you disclose personal information in your profile or when posting on our forums this
information may become publicly available.
Security:
We are concerned about safeguarding the confidentiality of your information. We provide physical,
electronic, and procedural safeguards to protect information we process and maintain. For example,
we limit access to this information to authorized employees only who need to know that information
in order to operate, develop or improve our Application / Services / Products / website. Please be
aware that, although we endeavour to provide reasonable security for information we process and
maintain, no security system can prevent all potential security breaches.
HOW LONG DO WE KEEP YOUR DATA?
We retain your information for as long as it is deemed useful in regards to contacting you and/or
informing you about our content and services. If you no longer want to hear from us and click an
"Unsubscribe" or "Opt ut" button in an email we've sent you, we will delete your information from
our subscriber service.
You can always unsubscribe from marketing communications by clicking the "Unsubscribe" link, for
example, in our monthly newsletter. Also, you can email us at privacypolicy@smartgen.in to request
that we delete your information.
Log information:
When you access our website, our servers automatically record information that your browser sends
whenever you visit a website. These server logs may include information such as your web request,
internet protocol address, browser type, browser language, the date and time of your request and one
or more cookies that may uniquely identify your browser.
User communications:
When you send an email or other communication to us, we may retain those communications in order to
process your inquiries, respond to your requests and improve our services.
Changes to this statement:
As the company evolves, our privacy policy will need to evolve as well to cover new situations. You
are advised to review this policy regularly for any changes, as continued use is deemed approval of
all changes.
Your consent:
We believe that, every user of our Application / Services / Products / website must be in a position
to provide an informed consent prior to providing any information required for the use of the
Application / Services / Products / Website. By registering with us, you are expressly consenting to
our collection, processing, storing, disclosing and handling of your information as set forth in
this policy now and as amended by us. Processing, your information in any way, including, but not
limited to, collecting, storing, deleting, using, combining, sharing, transferring and disclosing
information, all of which activities will take place in India. If you reside outside India your
information will be transferred, processed and stored in accordance with the applicable data
protection laws of India.
Contact Information:
We shall undertake all reasonable efforts to address your grievances at the earliest possible
opportunity. You may contact us at:
SmartGen Technologies Pvt Ltd, #203, VIP Towers, VIP Road, CBM Compound, Visakhapatnam-530003,
Andhra Pradesh, India.
Reach out to us on support@smartgen.in, in case of any queries.
Terms & Conditions:
These terms & conditions ("Terms") of (a) use of our website www.myprofessor.in ("Website"), our
applications ("Application") or any products or services in connection with the application /
website / Products ("Services") or (b) any modes of registrations or usage of products, including
through SD cards, tablets or other storage / transmitting device are between SmartGen Technologies
private limited ("Company / We / Us / Our") and its users ("User / You / Your")
These terms constitute an electronic record in accordance with the provisions of the information
technology act, 2000 and the information technology (intermediaries guidelines) rules, 2011
thereunder, as amended from time to time.
Please read the terms and the privacy policy of the company ("privacy Policy") with respect to
registration with us, the use of the application, website, services and products carefully before
using the application, website, services or products. In the event of any discrepancy between the
terms and any other policies with respect to the application or website or services or products, the
provisions of the terms shall prevail.
Your use/access/browsing of the application or website or the services or products or registration
(with or without payment/with or without subscription) through any means shall signify your
acceptance of the terms and your agreement to be legally bound by the same.
If you do not agree with the terms or the privacy policy, please do not use the application or
website or avail the services or products. Any access to our services/application/products through
registrations/subscription is non transferable.
- Except as mentioned below, all information, content, material, trademarks, services marks, trade
names, and trade secrets including but not limited to the software, text, images, graphics,
video, script and audio, contained in the application, website, services and products are
proprietary property of the company ("Proprietary information"). No proprietary information may
be copied, downloaded, reproduced, modified, republished, uploaded, posted, transmitted or
distributed in any way without obtaining prior written permission from the company and nothing
on this application or website or services shall be or products deemed to confer a license of or
any other right, interest or title to or in any of the intellectual property rights belonging to
the company, to the user. You may own the medium on which the information, content or materials
resides, but the company shall at company, to the user. You may own the medium on which the
information, content or materials resides, but the company shall at all time retain full and
complete title to the information, content or materials and all intellectual property rights
inserted by the company on such medium. Certain contents on the website may belong to third
parties. Such contents have been reproduced after taking prior consent from said party and all
rights relating to such content will remain with such third party. Further, you recognize and
acknowledge that the ownership of all trademarks, copyright, logos, service marks and other
intellectual property owned by any third party shall continue to vest with such party and you
are not permitted to use the same without the consent of the respective third party.
- Your use of our products, website, application and services is solely for your personal and
non-commercial use. Any use of the application, website, services or products or their contents
other than for personal purposes is prohibited. Your personal and non-commercial use of this
application, website, products and / or our services shall be subjected to the following
restrictions:
- You may not decompile, reverse engineer, or disassemble the contents of the application
and / or our website and / or services / products or modify, copy, distribute, transmit,
display, perform, reproduce, publish, license, create derivative works from, transfer,
or sell any information or software obtained from the application and / or our website
and / or services / products, or remove any copyright, trademark registration, or other
proprietary notices from the contents of the application and / or and / or our website
and / or services products.
- You will not (a) use this application and / or our website and / or any of our product
/s or service/s for commercial purposes of any kind, or (b) advertise or sell the
application or any products, services or domain names or otherwise (whether or not for
profit) or solicit others (including, without limitation, solicitations for
contributions or donations) or use any public forum for commercial purposes of any kind
(c) use the application and / or website / our products and services in any way that is
unlawful, or harms the company or any other personal or company or any other personal or
entity as determined by the company
- No user shall be permitted to perform any of the following prohibited activities while
availing our services:
- Making available any content that is misleading, unlawful, harmful, threatening,
abusive, tortious, defamatory, vulgar, obscene, child-pornographic, lewd,
lascivious, profane, invasive of another's privacy, hateful, or racially,
ethnically or otherwise objectionable;
- Stalking, intimidating and / or harassing another and / or inciting other to
commit violence;
- Transmitting material that encourages anyone to commit a criminal offence, that
results in civil liability or otherwise breaches any relevant laws, regulations
or code of practice;
- Interfering with any other person's use or enjoyment of the Application /
website / Services
- Marking, transmitting or storing electronic copies of materials protected by
copyright without the permission of the owner, committing any act that amounts
to the infringement of intellectual property or making available any material
that infringes any intellectual property rights or other proprietary rights of
anyone else;
- Make available any content or material that you do not have a right to make
available under any law or contractual or fiduciary relationship, unless you own
or control the rights thereto or have receive all necessary consents for such
use of the content;
- Impersonate any person or entity, or falsely state or otherwise misrepresent
your affiliation with a person or entity;
- Post, transmit or make available any material that contains viruses, Trojan
horses, worms, spyware, time bombs, cancelbots, or other computer programming
routines, code, files or such other programs that may harm the Application /
Services, interests or rights of other users or limit the functionality of any
computer software, hardware or telecommunications, or that may harvest or
collect any data or personal information about other users without their
consent;
- Access or use the Application / website / Services in any manner that could
damage, disable, overburden or impair any of the application's / website's
servers or the networks connected to any of the servers on which the Application
/ website is hosted;
- Intentionally or unintentionally interfere with or disrupt the services or
violate any applicable laws related to the access to or use of the Application /
website / Services violate any requirements, procedures, policies or regulations
of networks connected to the Application / website / Services or engage in any
activity prohibited by these terms;
- Disrupt or interfere with the security of, or otherwise cause harm to, the
Application / website / Services materials, systems resources, or gain
unauthorized access to user accounts, passwords, servers or networks connected
to or accessible through the Application / website / Services or any affiliated
or linked sites;
- Interfere with, or inhibit any user from using and enjoying access to the
Application / website / Services / products, or other affiliated sites, or
engage in disruptive attacks such as denial of service attack on the Application
/ website / Services
- Use deep-links, page-scrape, robot, spider or other automatic device, program,
algorithm or methodology, or any similar or equivalent manual process, to
increase traffic to the Application / website / Services to access, acquire,
copy or monitor any portion of the Application / website / Services or in any
way reproduce or circumvent the navigational structure or presentation of the
Application, or any content, to obtain or attempt to obtain any content,
documents or information through any means not specifically made available
through the Application / website / Services / Products
- Alter or modify any part of the services;
- Use the services for purposes that are not permitted by: (i) these terms; and
(ii) any applicable law, regulation or generally accepted practices or
guidelines in the relevant jurisdiction; or
- p. Violate any of the terms specified under the terms for the use of the
Application / website / Services / products
- By submitting content on or through the services (your "Material"), you grant us a worldwide,
non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce,
process, adapt, modify, publish, transmit, display and distribute such material in any and all
media or distribution methods (now known or later developed) and to associate your material with
you, except as described below. You agree that others may use your material in the same way as
any other content available through the services. Other users of the services may fork, tweak
and repurpose your material in accordance with these terms. If you delete your user account your
material and name may remain available through the services
- In the preparation of the Application / website / Services / products and contents therein,
every effort has been made to offer the most current, correct, and clearly expressed information
possible. Nevertheless, inadvertent errors may occur. In particular, but without limiting
anything here, the company disclaims any responsibility for any errors and accuracy of the
information that may be contained in the application. Any feedback from user is most welcome to
make the application and contents thereof error free and user friendly. Company also reserves
the right and discretion to make any changes / corrections or withdraw / add contents at any
time without notice. Neither the company nor any third parties provide any warranty or guarantee
as to the accuracy, timeliness, performance, completeness or suitability of the information and
materials found or offered on Application / website / Services / products for any p0articular
purpose. You acknowledge that such information and materials may contain inaccuracies or errors
and we expressly exclude liability for any such inaccuracies or errors to the fullest extent
permitted by law.
- Our website provides users with access to compiled educational information and related sources.
Such information is provided on an as is basis and we assume no liability for the accuracy or
completeness or use or non obsolescence of such information. we shall not be liable to update or
ensure continuity of such information contained on the website. We would not be responsible for
any errors, which might appear in such information, which is compiled from third party sources
or for any unavailability of such information. From time to time the website may also include
links to other websites. These links are provided for your convenience to provide further
information. They do not signify that we endorse the website(s). we have no responsibility for
the content of the linked website(s). you may not create a link to the website from another
website or document without the company's prior written consent.
- The contents of the Application / Services / products are developed on the concepts covered in
the structured curriculum syllabus prescribed for students of various courses. The usage of the
Application / Services / products is not endorsed as a substitution to the curriculum based
education provided by the educational institution to the curriculum based education provided by
the educational institutions but is intended to supplement the same by explaining and presenting
the concepts in a manner enabling easy understanding. The basic definitions and formulae of the
subject matter would remain the same. The company acknowledges that there are various means of
delivering structured curriculum pedagogy and inclusion of methods in the Application / Services
/ products does not imply endorsement of any particular method nor exclusion imply disapproval.
Subscription to the application or usage of our Services / website / products does not in any
manner guarantee admission to any educational institutions or passing of any exams or
achievement of any specified percentage of marks in any examinations.
- Certain contents in the Application / Services / website / products (in particular relating to
assistance in preparations for administrative services) may contain opinions and views. The
company shall not be responsible for such opinions or any claims resulting from them. Further,
the company makes no warranties or representations whatsoever regarding the quality, content,
completeness, or adequacy of such information and data.
- Some parts of the services are interactive, and we encourage contributions by users, which may
or may not be subject to editorial control prior to being posted. The company accepts no
responsibility or liability for any material communicated by third parties in this way. The
company reserved the right at its sole discretion to remove, review, edit or delete any content.
Similarly, we will not be responsible or liable for any content uploaded by users directly on
the website, irrespective of whether we have certified any answer uploaded by the user. We would
not be responsible to verify whether such questions / answers or contents placed by any user
contain infringing materials or not.
- The company may, based on any form of access to the application (including free download /
trials) or services or website or registrations through any source whatsoever, contact the user
through sms, email, and call, to give information about its products as well as notifications on
various important updates and / or to seek permission for demonstration of its products. The
user expressly grants such permission to contact him/her through telephone, sms, e-mail and
holds the company indemnified against any liabilities including financial penalties, damages,
expenses in case the user's mobile number is registered with do not call (DNC) database. By
registering yourself, you agree to make your contact details available to our employees,
associates and partners so that you may be contacted for education information and promotions
through telephone, SMS, email etc.
- While the company may, based on the user's confirmation, facilitate the demonstration of its
products at the location sought by the user, the user acknowledges that he/she has not been
induced by any statements or representations of any person with respect to the quality or
conditions of the products and that user has relied solely on the investigations, examinations
and inspections as the user has afforded the user the opportunity for full and complete
investigations, examinations and inspections.
- Upon registration through any means whatsoever, the company may contact you through the
registered mobile number or e-mail or any other mobile number or contact number or email
provided by you to enable effective provision of services. The user expressly permits the
company to contact him/her and the student utilising the services, through the above mentioned
means at any time post registration - further, the company shall have the right to monitor the
download and usage of the Application / Services / products and the contents thereof by the
user/student, to analyse such usage and discuss the same with the user/student to enable
effective and efficient usage of the services. The user expressly permits the company to clear
the doubts of the student using the Application / Services / online portal by answering the
questions placed before it, providing study plans, informing of the progress, providing
feedback, communicating with the student and mentoring the student through telephone or e-mail
on express consent of the legal guardian / parent of the user or through any other forum.
- While the company has made efforts to train the personnel engaged in the sales and services
relating to its products to enable quality control, it makes no warranties or representations
whatsoever regarding the quality and competence of such personnel and would not be responsible.
Any feedback from user relating to the same is most welcome and company reserves the right and
discretion to take any action in this regard.
- Access to certain elements of the services including doubt clearance, mentoring services etc may
be subject to separate terms, conditions and fair usage policy. The company reserves the right
to determine the criteria for provision of various elements of services to the different
categories of users based on its policies. Hence, subscription to the Application / products or
registrations do not automatically entitle the user to any and all elements of services provide
by the company and company shall be entitled to exercise its discretion while providing access
to and determining continuity of certain elements of services. We reserve the right to extend,
cancel, discontinue, prematurely withdraw or modify any of our services at our discretion.
- The company's products and / or services, including the application and content, are compatible
only with certain devices / tablets / instruments / hardware . The company shall not be
obligated to provide workable products and / or services for any instruments that are not
recognized by the company or those instruments that may be purchased from any third party which
are not compatible with the company's products and services the company reserves the right to
upgrade the table / type of compatible devices as required from time to time.
- The company shall we have no responsibility for any loss or damage caused to tablet or any other
hardware and / or software and / or instrument, including loss of data or effect on the
processing speed, resulting from your use of our products and services.
- You have to specify the address to which the shipment has to be made at the time of purchase.
All product(s) shall be delivered directly to the address as specified at the point of ordering
and you cannot, under any circumstances whatsoever, change the address after the order is
processed. In case of any change in the address, you need to specify the same to us in writing
well in advance to the shipping date. Any inconsistencies in name or address will result in
non-delivery of the product(s).
- (a) for return of product(s) damaged at the time of delivery, the shipping charges shall be
borne by the company. However, for return any of the product(s) for any other reasons, it shall
be the responsibility of the user to arrange for the return of such cancelled product(s) and the
shipping charges shall be borne by such user (b) we request yo0u not to accept any product
package that seems to be tampered with, opened or damaged at the time of delivery. The products
must be returned in the same condition as delivered by the company. Any products returned
showing signs of any use or damage in any manner shall not be accepted for return. (c) all
requests for return of products have to be placed within 15 (fifteen) days from the date of
delivery. Please not that no refunds shall be claimed or will be entertained post 15(fifteen)
days from the date of delivery.
- You acknowledge that the company is not the manufacturer of the instrument/medium/hardware and
hence, any defect relating to the same shall be reported to the manufacturer whose details shall
be specified on the packaging and the company shall not be in any manner responsible for the
same. The company does not provide any guarantee or warranty relating to the
instrument/medium/hardware
- In order to access the services and to avail the use of the application/products, you shall be
required to register yourself with the Application / Services / products, and maintain an
account with the Application / Services / products. You will be required to furnish certain
information and details, including your name, mobile number, e-mail address, residential
address, grade/class of the student, school name, payment information (credit/debit card
details) if required, and any other information deemed necessary by the application. With
respect to the provision of information, the following may be noted:
- It is your sole responsibility to ensure that the account information provided by you is
accurate, complete and latest.
- You shall be responsible for maintaining the confidentiality of the account information
and for all activities that occur under your account. You agree to (a) ensure that you
successfully log out from your account at the end of each session; and (b) immediately
notify the company of any unauthorized use of your account. If there is reason to
believe that there is likely to be a breach of security or misuse of your account, we
may request you to change the password or we may suspend your account without any
liability to the company, for such period of time as we deem appropriate in the
circumstances. We shall not be liable for any loss or damage arising from your failure
to comply with this provision.
- Your acknowledge that your ability to use your account is dependent upon external
factors such as internet service providers and internet network availability and the
company cannot guarantee accessibility to the application at all times. In addition to
the disclaimers set forth in the terms, the company shall not be liable to you for any
damages arising from your inability to log into your account and access the services of
the application at any time.
- Persons who are "competent/capable" of contracting within the meaning of the Indian contract
act, 1872. Shall be eligible to register for the application and all our products or services.
Persons who are minors, un-discharged insolvents etc. are not eligible to register for our
products or services. As a minor